Privacy Policy

1. Introduction

Welcome to Free Text Converter ("we," "our," or "us"). We operate the website freetextconverter.com (the "Service") which provides various text conversion, AI-powered tools, PDF processing, and utility services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this privacy policy carefully.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we collect your email address and authentication data through Firebase Authentication.
• Contact Information: When you contact us, we collect your name, email address, and message content.
• User Content: Text, files, and other content you input into our tools for processing.
• QR Code Data: Information you encode in QR codes and analytics data for QR codes you generate.

2.2 Information Automatically Collected

• Usage Data: Information about how you use our Service, including pages visited, features used, and time spent.
• Device Information: Device type, browser type, IP address, and operating system.
• Cookies and Local Storage: We use cookies and local storage to remember your preferences and improve your experience.
• Analytics Data: We collect analytics data through Google Analytics, Microsoft Clarity, Vercel Analytics, and New Relic.

3. Third-Party Services

We use various third-party services that may collect information about you:

4. How We Use Your Information

• Provide, operate, and maintain our Service
• Process your requests and provide customer support
• Improve and personalize your experience
• Analyze usage patterns and optimize our Service
• Send you technical notices and support messages
• Detect and prevent fraud and abuse
• Comply with legal obligations

5. Data Processing and Storage

• Text Processing: Most text processing happens in your browser. We may temporarily process text through AI services for specific features.
• File Processing: PDF and image processing typically occurs in your browser. Files are not permanently stored on our servers.
• User Data: Account information and QR code analytics are stored in Firebase Firestore.
• Media Storage: Generated images and some files may be temporarily stored in Backblaze B2.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share information in these situations:

• With third-party service providers who assist in operating our Service
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

7. Your Rights and Choices

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Opt-out of certain data collection and processing

To exercise these rights, contact us at [email protected].

8. Data Security

We implement appropriate security measures to protect your information:

• SSL/TLS encryption for data transmission
• Secure authentication through Firebase
• Regular security updates and monitoring
• Access controls and data minimization
• DDoS protection through Cloudflare

9. Cookies and Tracking

We use cookies and similar technologies for:

• Authentication and session management
• Storing user preferences and settings
• Analytics and performance monitoring
• Advertising (Google AdSense)

You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us: